Your worst nightmare has come true. There’s a massive storm, and the water levels are rising in your basement and crawlspace sump pits. The pits pretty soon end up overflowing with water, spilling over to the surrounding areas.

The water signs indicate that your sump pump has given up on you.

You don’t know the reason for it, but all you know is that there’s water in the basement, and it needs removing. Removing the water is a temporary solution.

You need to most probably replace the sump pump, or get a new one installed, to prevent excessive flooding, mold and mildew and further damage to your furniture.

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What are sump pumps?

Sump pumps are fit in basements to pump groundwater away from the house to a storm drain or detention pond. It also prevents the drainage system from flooding.

The pumps are especially vital during storms when the rising groundwater has to be diverted into the sump pit. Sump pumps come in various sizes where the 1/3, ½ and ¼ horsepower models are the most popular. While a ½ hp pump is enough for most households, Dima Plumbing company will decide and select the best pump for your needs.

As sump pumps need electricity to run, you need a power pointed nearby, and a battery backup in case of power outages. Make sure you also periodically check and maintain the battery so that it works well when needed.

Sump pump installation

You need to install a sump pump to prevent flooding and possible damage to your home and furniture. The installment process starts by digging a pit for the pump at your basement’s lowest point, preferably near a power source. Remember, the pump needs plugging in to provide the power it requires.

The next step involves jack-hammering concrete into the installation spot and then digging a hole to provide space to secure the pump. Gravel is then distributed around the pump to fill it in.

Pipes with one-way valves are then installed to lead the water away from your home. The installation process ends with some cement finishing touches.

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Why Choose Us?

Certified Red Seal Master Plumber
OWWA Backflow Preventer Certified
More than 25 years of Experience
More than 25 years of Experience
Great Reviews from Customers

Sump pump Maintenance

Dima Plumbing services will also take care of the regular cleaning, maintenance, and testing of your pump. Maintenance is essential because groundwater contains lots of minerals and sediments that may end up clogging the pipes.

The more you use the pump, the more frequently you need to have it cleaned and flushed out. Regular flushing out of the debris from the system prolongs your pump’s life and enhances its performance.

No job is too small or big for Dima Plumbing. We are here to serve you in Toronto and the GTA area 24 hours a day, 7 days a week.

Possible reasons to get a sump pump

A flooded basement is the most common reason. It’s because flooded basements cause extensive damage to your property and requires extensive repairs. Besides, consistent moisture only leads to the growth and formation of mold and mildew, and its related health, structural, and plumbing problems. Unfortunately, a storm is not the only reason for flooding.

There are other factors that can induce flooding and consequent need for a sump motor like:

Your friendly neighborhood plumbers

You need to have your sump pump chosen, installed, and maintained by someone competent and experienced in sump pump installation and maintenance like Dima Plumbing. Besides, it’s frustrating, and practically impossible to repair your sump pump. Professionals will advise a replacement which helps prevent flooding and possible damage. Dima Plumbing is your friendly neighborhood plumber who responds to your call anytime day and night. We have been serving the Greater Toronto Area for more than 20 years and are ready to help with all types of plumbing repairs, including sump pump installation. We recommend installing your sump pump while finishing or renovating the basement. It should be installed under your basement floor, with an appropriate plumbing system that vents off radon gas.

Why choose Dima Plumbing

We at Dima Plumbingces know that Toronto area homes and businesses look for quality plumbing services. That’s why we strive to get the job done right on the first visit itself.

Here are some of the services we offer:

Best, state-of-the-art equipment

We use the best equipment in all our plumbing work to provide you with optimal treatment and service. We use optimal CCTV cameras to locate clogs and blockages.

Dima Plumbing Company also uses appropriate excavation procedures to avoid utilities and gas lines while digging.

In short, we offer the best sump repair services possible.

Join our happy customers

You can trust our plumbers and the quality and professionalism of our work.

  • We are so glad we were able to find John, he is such a professional and so friendly. We've been in our house about a year and found a leak in our ceiling directly under one of our bathrooms. John was able to find that a gasket was missing from the bathtub drain, and also the toilet gasket was replaced as there was water around it. Everything done in less than an hour. Hoping this will fix our problem, but I am confident that we won't have leaks anymore! Thanks John!

    Adrian L Avatar Adrian L
    February 11, 2022

    We were very happy with the service we got from John. He was prompt in his response and came to our home quickly. He was able to resolve our plumbing issue efficiently and at a fair price. He even gave us a few hacks on how we can keep our pipes running smoothly to avoid similar issues in the future. We would definitely use him again and recommend him to our friends and family.

    Mimi (Mimi) Avatar Mimi (Mimi)
    July 11, 2022

    Incredible service! +++ So glad to have found John, as now our go to master plumber. He is very professional, reasonably priced, highly skilled and a true gentleman. Getting an accurate quote from John was quick and easy - I submitted pictures with my job list using their web form, received a fair quote within the hour, and a few minutes later I was able to book a convenient time with him. He came on time and communicated 30 minutes on the dot before arrival. He installed a handheld bidet sprayer with hot and cold water connection and a pair of water hammer arrestors for my front loading high efficiency washer. He worked clean and efficiently and checked everything with me before wrapping up. Highly recommend him and will be calling him for all my plumbing needs going forward.

    Wasifa Zarin Avatar Wasifa Zarin
    November 11, 2022
  • John is an absolute pleasure to deal with. One morning woke up to some really bad water stains on the kitchen ceiling due to some kind of leak in the bathroom above.. Reached out to John who was very attentive with excellent communication. He instructed me to take a couple photos and answer a few questions. He was able to diagnose the problem accurately and provide me with a quote for the work in a quick email exchange. He came, resolved my problem and everything was done well and completely transparent with everything.. He also took a look at another issue I had and provided great guidance there as well. I could not be more happy with the service John provided. He's a fantastic plumber and a great authentic, friendly guy. Look no further if you need a great plumbing services.

    Derek McIntosh Avatar Derek McIntosh
    May 11, 2022

    John did 3 separate jobs around my house including adding a filter outside, fixing a pipe inside my garage, and replacing a leaky toilet shut-off valve. Very happy with the quality of the work, and John took the time to answer my questions and explain what he was doing and why. Overall very satisfied and would use him again.

    Ioan B Avatar Ioan B
    June 11, 2022

    I’d used John’s service twice within last several months. First to replace the basket strainers with the kitchen sink, he also replaced the piping without charging extra when he saw the pipes not installed properly from before. Second time was to repair a leaking toilet. John was able to identify the issue when I explained to him on the phone and he came and fixed it. He also fixed other issue on the day he visited and the charges are reasonable. Will definitely use the again

    Ricky T Avatar Ricky T
    June 11, 2022
  • We had a problem with a leaking toilet that had to be fixed. I contacted John with my questions and received the response very promptly. After I was ready to go ahead with the repairs he was able to squeeze me into his schedule on the next day. He arrived on time and did a great job fixing the leak. It has been more than 8 months since that day and we have not had a single problem again. Another good thing that came out of his visit is that if something is going to go wrong with the plumbing in the condo I don't need to spend time searching for someone I trust with the plumbing work, I will definitely call him again.

    Nikolai Ozerov Avatar Nikolai Ozerov
    May 11, 2022

    I initially thought I needed a complete faucet change but after review, John mentioned I required a new cartridge which was not as expensive as initially quoted. I booked John for his honesty and integrity as I sent the same details to several other companies who quoted $800-$1200. John came within a 24 hour turn around time and fixed the leak in my faucet! Thank you again

    Neil Wiseman Avatar Neil Wiseman
    November 11, 2022

    Reliable and prompt service on multiple occasions. Installed a new sink and new toilets, fixed some indoor plumbing. Got the job done in a timely fashion with no pressure recommendations on work required and why.

    Duncan Smith Avatar Duncan Smith
    October 11, 2022
  • John has done a few jobs for me over the last few years. This last job was to fix a toilet and unclog a bathroom sink. John is always a pleasure to work with and is very quick to respond, arrives on time and gets the job done. I never hesitate in recommending Dima plumbing to my family and friends.

    Jennifer M Avatar Jennifer M
    June 11, 2022

    Needed to replace the Thermostatic valve in our shower. John Dima was on-time very professional and got to work right away. What I liked was how he worked; He put on shoe covers at the front door, was careful not to scratch or damage the shower, was constantly wiping down the surface to make sure it was clean and free of any debris. Awesome Job. I would recommend Dima Plumbing and will call upon him if we need future servicing.

    David Aaron Avatar David Aaron
    March 11, 2022

    We hired Dima Plumbing to replace our outdoor faucet since it was rusty and our old hose was corroded stuck on it. John came on time, was polite and personable, very efficient with the job, and offered helpful tips on what do with outdoor faucets during the winter. The highlight for me was watching John work. It was a quick and straightforward replacement (less than 30 mins) but you could see the years of knowledge and experience with how smoothly John replaced the old faucet, cleaned away the years of rust and corrosion, and attached the brand new bib. It was like watching those mastercraftsmen working effortlessly with their tools to scrape and sculpt something from nothing. Highly recommend John and Dima Plumbing!

    David Y Avatar David Y
    January 11, 2022
  • Excellent Work and Service We hired Dima Plumbing to install drainage for a new sink. John showed up on time and was very polite and professional. He took time to answer all of our questions and completed the job in no-time. He cleaned up nicely and provided helpful tips for keeping out drains clear. I would recommend Dima and John to anyone looking for plumbing repairs.

    Ragen Mangal Avatar Ragen Mangal
    January 11, 2022

    I recently used Dima Plumbing to replace an old toilet and its shut-off valve. I highly recommend their services. John's quote was reasonable compared other plumber's quotes I received. He was very prompt in everything - replying to my request for a quote, answering my questions, booking an appointment, and arriving for the work. He did the job efficiently, following COVID guidelines, and explained well what needed to be done. If I need future plumbing work, I will contact Dima Plumbing and will recommend this plumbing firm to my friends and family.

    Melanie Wilkens Avatar Melanie Wilkens
    January 11, 2022

    I contacted John (Dima Plumbing) to repair a broken copper pipe to my refrigerator ice maker; and to repair the main floor toilet. I found John to be very polite, professional, and knowledgeable. I am completely satisfied with the work done by John; and I will be contacting him for any future plumbing needs. Keep up the great work, John (Dima Plumbing) !!

    Rocco M Avatar Rocco M
    January 11, 2022
  • John was punctual and arrived prepared. Quality plumbing work on toilets, faucet & plumbing pipes. All repairs in timely manner. Very satisfied with work done. Definitely recommend to others requiring plumbing work.

    Peter Wehr Avatar Peter Wehr
    May 11, 2022

    John replaced 2 old leaky valves for an outdoor hose connection and inspected and tightened loose fittings in a kitchen sink drain. The work was completed quickly and tested to ensure all issues were resolved.

    Robert Kee Avatar Robert Kee
    May 11, 2022

    My call was courteously taken and John arrived on time. He quickly checked the issue with leak and then replaced the kitchen faucet quickly. He also worked on to unclog the pipe and all finished in a couple of hours. Very professional and good quality work. Will definitely call him the next time.

    Joe Kuroda Avatar Joe Kuroda
    January 11, 2021

Sump Pumps FAQs

Sump pumps are fit in basements to pump groundwater away from the house to a storm drain or detention pond. It also prevents the drainage system from flooding.
No, plumbers aren’t necessary, and you can install your sump pump by yourself. However, it’s the plumbers who can assure a job well done. Besides, a professional installation does give you some peace of mind.
Yes, some models can be submerged, to sit inside the sump pit.
You know it’s working if you notice the pump keeps discharging any water accumulated in the sump pit.
There is no fixed lifetime for sump motors because it mainly depends on your usage. You may have to replace it once every five years if you use it often. On the other hand, your pump can last at least 7-10 years if you barely operate it.
The pump starts once water enters the pit, and rises to reach and activate the pump’s float switch. This switch is usually positioned at well above its surface, at a specific height in the pit. It’s positioned at this height to pump out water only at the right time, and prevent potential flooding.
It’s better to clean them once annually.
While it may be possible to repair it in rare cases, it is better to have a faulty pump replaced. The time and money spent for repairs won’t be worth it because the repaired pump won’t pump out water as well as it should.
An electrical power outage is the most common reason. The pump cannot work without any power source. That’s why it’s better to have a manually operated backup generator to provide emergency power supply during an outage. However, the generator may not help much if it’s the pump that’s faulty and need repairs.

Strict COVID-19 policy

Dima Plumbing is fully operational and ready to provide you with essential plumbing and sump pump repair services even during the COVID-19 crisis. We have a strict COVID-19 policy in effect to ensure to provide services safely to our Toronto community. We are responsible for keeping our community safe and sanitized.

Dima Plumbing works hard at maintaining the proper precautions for the safety of our clients and employees through the pandemic. We provide each employee with a safety and disinfectant kit for the client’s and employee’s safety and health. The kit comprises gloves, disinfectant wipes, bleach, fresh rags, hand sanitizers, and other equipment.

Our employees wear hand sanitizers or wash their hands before and after entering a work location. They wear a new pair of gloves and wipe and disinfect everything touched before and after their work. They also have a variety of masks to wear as deemed appropriate for their task. Most importantly, each employee is checked for fevers every day.

We advise our employees to stay at home for a fortnight if they have recently traveled or if they have any of the government-outlined symptoms.

How to select the right Toronto plumber or plumbing company

The first Toronto plumber is not always the best for your emergency plumbing or sump pump installation. There are various factors to consider and analyze to choose the best plumbing services.

License and experience

Select a plumbing company that employs licensed plumbers. You can check their website for their license, and ask the plumber to show their license when they reach your doorstep. You don’t want to have an inexperienced and untrained plumber ending up making sump pump repair mistakes.

Licensed plumbers can do basic plumbing jobs, but the plumbers specialized in certain tasks can handle any specific project you have.

Make sure your plumber is registered and has a good reputation with Toronto’s workers’ compensation board. This protects you financially if a plumber gets injured while working on your property.

Warranty and guarantee for work

Find out what warranty and guarantee the plumbers offer on their work. Good companies provide a guarantee of labor for some time, and a guarantee on anything installed.

Also, clarify anything you don’t understand on the warranty, and don’t make assumptions.

Collect a few quotes

Do you need custom plumbing work?

With custom plumbing, you can get exactly the fixtures and features you want, designed and installed with precision to ensure that everything works just the way you need it to. This can save you time and money in the long run, as well as make the space look much better.

Don’t wait any longer!

If you suspect you have plumbing issues, contact us right away!


Send us a message

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